Thrift · Support

Support

Thrift is a private, offline-first money tracker. There are no accounts to reset and nothing stored on our servers, so most help is quick. If you need us, we’re one email away.

We usually reply within a couple of business days. Telling us your device and iOS version helps.

Looking for how-to help? Browse the Guides for step-by-step walkthroughs of every feature.

Common questions

Where is my data stored?

Entirely on your device, encrypted at rest. Thrift has no account and no server copy of your finances. Uninstalling the app removes everything.

How do I move my data to a new phone?

Create an encrypted backup (More → Data → Back Up), save it somewhere you control, then restore it on the new device with your backup password.

Voice or receipt scanning isn’t working.

Both run on your device. Make sure you’ve granted microphone / camera permission. On-device speech and text-recognition models download once — the first use may need a network connection and a moment to set up.

How do I manage or cancel Thrift Gold?

Manage your subscription in your App Store account settings (Settings → your name → Subscriptions). You can also open the paywall in the app and tap “Manage.”

I have an offer / promo code.

Open the app’s upgrade screen and tap “Redeem code,” or redeem it directly in the App Store app.

Do you connect to my bank?

No — by design. Thrift never links to your bank. You add transactions yourself (by voice, receipt, or tap), which is the whole point of keeping your finances private.